Arrival Card vs Visa: what are the differences?
Two documents often confused, but with very different roles in the international traveller's journey.
Two documents, two purposes
An arrival card is an administrative form you fill out to register your entry into a country. A visa is a prior authorisation issued by consular authorities.
Comparison table
| Criteria | Arrival Card | Visa |
|---|---|---|
| Purpose | Register your entry | Authorise your entry |
| Validity | Single use — valid for one entry only | Single to multiple entries, from 30 days to 10 years |
| Format | Electronic QR code (email or app) | Sticker affixed to passport or e-Visa |
| Required for | All travellers without exception | Depends on your nationality and destination country |
| Cost | €29 incl. tax via ArrivalCards | €30 to €200 |
| Processing time | Instant to 24h | Days to weeks |
| Process | Online form, result within minutes | Full application, consular appointment often required |
| Issued by | Online form | Embassy / consulate |
Do you need both?
The confusion is common, but the answer is straightforward: these two documents do not do the same thing. The arrival card records your crossing at the border — it does not determine whether you have the right to enter. The visa, on the other hand, grants you authorisation to enter. It is issued in advance by the consular authorities of the country you are visiting.
In most cases, you will only need one of the two. If your nationality is exempt from a visa for your chosen destination — as is the case for many European or North American travellers visiting the Caribbean or Southeast Asia — then only the arrival card will be required. In other cases, notably for certain travellers heading to Cambodia or India, both documents may be required simultaneously.
To find out exactly what your destination requires, check its dedicated page on ArrivalCards or contact the embassy of your destination country.
Frequently asked questions
Does the arrival card replace the visa?
No. They are two separate documents with different functions. The arrival card is an administrative entry form — it does not grant any right of stay. The visa is a prior authorisation issued by consular authorities. Depending on your nationality and destination, you may need one, the other, or both.
Can I fill out the arrival card at the airport upon arrival?
No, in the vast majority of countries that require it, the arrival card must be submitted online before departure — generally within 24 to 72 hours before the flight. The old paper forms distributed on board aircraft have been progressively phased out since 2022–2024. Completing the card in advance avoids any issues at immigration.
What is the difference between an e-Visa and an arrival card?
An e-Visa is a digital version of the traditional visa: it authorises your entry into the country and is issued by consular authorities. The arrival card is simply a registration form to be completed once your right of entry has been established. Some countries — such as Cambodia — may require both at the same time.
Is the arrival card free of charge?
On official government portals, the arrival card is generally free or low-cost. ArrivalCards charges a service fee (€29 incl. tax) which covers translation into 9 languages, verification of your application, and customer support. This fee is separate from any consular fees or taxes that may be required by the destination country.
What happens if I don't have my arrival card upon arrival?
Consequences vary by country, but you risk being delayed at immigration, having to complete a paper form on the spot if still available, or in stricter cases, being denied boarding. Some airlines now check the arrival card before boarding. It is strongly recommended to prepare it before departure.
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